Your Happiness is Our Magic!
Just as every Disney story has a happy ending, we want your shopping experience to be completely magical! If your items need a little fairy godmother magic, we’re here to help with our easy returns and exchanges policy.
🚚 Magical Shipping Information
Order Processing Time
We process orders faster than you can say “Bibbidi-Bobbidi-Boo”! All orders are processed within 1-2 business days after payment confirmation.
Shipping Methods & Delivery Times
Standard Shipping – $12.95
- Carrier: DHL or FedEx
- Delivery Time: 10-15 business days after shipping
- Tracking included
Free Shipping
- Available for orders over $50
- Carrier: EMS
- Delivery Time: 15-25 business days after shipping
- Tracking included
Please Note: Delivery times are estimates and may vary depending on your location and customs processing. We ship worldwide except to some Asian countries and remote areas.
🔄 Enchanted Return & Exchange Policy
Return Timeframe
You may return or exchange most items within 15 days of receiving your order.
Return Conditions
- Items must be in original condition with tags attached
- Original packaging must be included
- Items must be unworn and unused
⚠️ Important: Non-Returnable Items
To protect the magic for all our collectors, the following items cannot be returned or exchanged:
- ⚡ Disney Ears (for hygiene reasons)
- ⚡ Disney nuiMOS collectible figures
- ⚡ Drinkware that has been opened or used
- ⚡ Costumes with removed tags or signs of wear
- ⚡ Colouring & Creativity kits that have been opened
- ⚡ Any items marked as “Final Sale” or “Clearance”
- ⚡ Action Figures & Collectibles that have been removed from packaging
✨ The Magical Return Process ✨
1. Request Your Return
Contact our customer service team within 15 days of receiving your order. Use the template below to send us your return request.
2. Receive Return Instructions
We’ll respond faster than you can say “Bibbidi-Bobbidi-Boo” with your return authorization and shipping instructions.
3. Package Your Items
Carefully pack your items in the original packaging with all tags attached. Include your order number inside the package.
4. Ship Your Return
Ship your package to our returns address. We recommend using a trackable shipping service.
5. Receive Your Refund or Exchange
Once we receive and inspect your return, we’ll process your refund or ship your exchange within 3-5 business days.
📝 Return Request Template
Copy and paste this template into an email to [email protected] with the subject line: “Return Request – [Your Order Number]”
Subject: Return Request – [Your Order Number]
Dear Cheap Adult Fashion Store Team,
I would like to request a return/exchange for my recent order.
Order Number: [Your Order Number]
Order Date: [Date You Placed Order]
Items to Return/Exchange:
[Item Name 1] – [Size/Color] – [Reason for Return] [Item Name 2] – [Size/Color] – [Reason for Return]Preferred Resolution: [Refund / Exchange for (specific item)]
Contact Information:
Full Name: [Your Full Name]
Email: [Your Email Address]
Phone: [Your Phone Number]
Thank you for your magical assistance!
Best regards,
[Your Name]💰 Refund Information
We process refunds with the speed of Lightning McQueen!
- Processing Time: 3-5 business days after we receive your return
- Refund Method: Refunds are issued to your original payment method
- Shipping Costs: Original shipping fees are non-refundable
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error
Note: It may take 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
📦 Exchange Information
Want to exchange for a different size or style? We’ll make it as easy as a fairy tale!
- Exchanges are subject to product availability
- We’ll ship your exchange item once we receive your return
- If your exchange item costs more, you’ll need to pay the difference
- If your exchange item costs less, we’ll refund the difference
📞 Need Magical Assistance?
Our customer service team is here to help with the dedication of all Disney characters in their adventures!
Email: [email protected]
Address: 2885 B Street, COLUMBUS, US 58727
Response Time: We typically respond within 24 hours, faster than you can say “Hakuna Matata”!
With pixie dust and excellent customer service,
The Team at Cheap Adult Fashion Store ✨